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Payment Refund Policy
The products available for purchase on our web site are downloadable,
functional, and try-before-you-buy. We provide free trial periods to let you
fully evaluate our products before you make a purchase decision.
Please use the trial period to make sure that the software meets your
needs before purchasing a license. All of our software is functional during the
trial period. None of our software requires registration to enable its primary
functionality.
If you purchase one of our products, after your payment has cleared your
license to use the software will be activated. Once the license is activated,
no refunds will be given. We have this policy since it would be impossible for
you to return your registered version of our software.
During your trial period, our support staff is available to assist in
installation and configuration via email or telephone. We strongly recommend
that all customers download, install, and test the trial version of any product
prior to making a purchase.
Purchases made after July 26, 2024
No refund will be made once a purchase is made. Its up the customer
purchasing the product to evaluate a fit of the product during the trial
period. Once purchase is made, its non-refundable and non-transferable.
Purchases made before July 26, 2024
In rare instances and only within 30 days of purchase, if due to
technical difficulties or platform incompatibilities the software will not
function, we may, at our discretion, issue a refund. In such instances, we
require that you provide enough information for us to positively identify your
purchase transaction (e.g., order number, your company name, date of
transaction, purchase code, number of licenses purchased, etc.). If we are able
to positively identify your order, and if your request is made within 30 days
of purchase, you must submit to us a email or letter of destruction of
on-premise software on your company letterhead or company email before we will
process the refund. Saharsh Solutions is not responsible for lost, delayed, or
misdirected mail or email, delays for downloading, or other communication
system delays.
Acceptance of this Refund Policy
It is your responsibility to familiarize yourself with this refund
policy. By placing an order for any of our products, you indicate that you have
read this refund policy and that you agree with and fully accept the terms of
this refund policy.
If you do not agree with or fully accept the terms of this refund
policy, we ask that you do not place an order with us.
Please contact customer service at or email at saharshsolutions@gmail.com
if you have any questions.